Online financial stuff
Online shops are increasingly popular as they provide an easy, fun and convenient way to buy the things you want or need.
To avoid any issues when you're shopping online, aim to use the websites of well-established, recognised retailers. These sites rely on people feeling safe, so they manage their site to ensure that transactions are secure.
Auction sites, like eBay, are also popular. To keep safe, use a reputable auction site and read the privacy policy to make sure you are comfortable with how the business works. Also check that you can make a complaint or cancel an order. If you need a hand going through the details, ask a trusted adult. Many parents enjoy using these sites too.
Tips
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Check out the site before you buy. It’s important to know who you’re buying from, the site’s security features, their privacy policy and their returns or refund procedure. Safe shopping or auction sites use strong encryption and show the padlock symbol in the browser during the transaction process. It’s important to check the URL as well to make sure you’re not shopping at a fake site.
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Know the cost. Reading the terms and conditions so that you know delivery options, charges and warranty conditions is important. Also check for any additional costs to cover postage and handling. Most reputable sites will provide a clear indication of the total cost before the final payment stage.
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Understand the service. Some products involve ongoing contracts rather than a one-off payment, so check the terms and conditions and know if you are signing up for just a one-off or ongoing service. Find out how to stop the service and, in some cases, how much it costs to break the contract if you do decide to stop.
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Know when it’s coming. Some sellers save money by sending goods the cheapest and slowest way possible. If you’re purchasing a product from overseas, that can mean months of waiting.
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Know what you’re getting. Auction sites usually let you contact the seller directly, so if you have any doubts about an item, ask questions. It’s better to find out the details early on rather than when you’ve already bought it. It’s also a good idea to check out reviews of the item and check its details, since you can’t see or hold the item before you buy it.