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Resources and links

Resources and links

Assistance and information

  • If you are concerned or you think a person has been the victim of a potential online fraud or identity theft, contact the Australian Competition and Consumer Commission (ACCC) SCAMwatch or call the ACCC information centre on 1300 302 502.
  • The Privacy Commissioner website provides detailed information about managing your personal information.
  • The Cybersafety Contact Centre can provide general cybersafety information. Phone 1800 880 176.

Report spam — install SpamMATTERS

Unsolicited emails, including unwanted advertising and those seeking personal information such as banking details are illegal under the Spam Act 2003.

Assist the ACMA in tracking down spammers by:

  • reporting spam emails to the ACMA
  • downloading and installing the ACMA’s SpamMATTERS reporting system.
    SpamMATTERS is available to download for Microsoft Outlook and Outlook Express email programs. Once installed, you can delete spam and report it to the ACMA at the same time, with just a single click.

Teaching Resources

Teaching resources are available to help equip students with the skills to manage the use of personal information online.

Policies and procedures

Cybersafety policies and procedures have been developed by state and territory education authorities. Links to available policies and procedures are povided within the Policies and procedures section of the Schools Gateway

Internet Safety Awareness Presentations

As part of its Cybersafety Outreach program, the ACMA offers free general internet safety awareness presentations for parents, students and teachers. Each presentation is approximately 60 minutes, excluding question time.

These presentations are easy to understand, thorough, non-technical and informative. They cover a range of issues including:

  • the ways children use the internet and emerging technologies
  • potential risks faced by children when online such as cyberbullying, identity theft, inappropriate contact and exposure to inappropriate content
  • tips and strategies to help children stay safe online.

Book an internet safety awareness presentation.

Professional Development for Educators

In consultation with key stakeholders and education bodies, the ACMA has developed a free and accredited Cybersafety Outreach—Professional Development for Educators (PD) program. The program is available as a full-day workshop or as 3 x 2 hour sessions and provides teachers with a comprehensive understanding of a modern student’s technology profile, digital literacy, positive online behaviour, personal and peer safety and the school’s and teachers’ legal obligations to minimise and address risks.

Book teacher professional development.