Online help and reporting

Help and counselling  

Learn more about Kids Helpline and take a look at how Kids Helpline helps children and teens deal with their online issues.

Reporting prohibited content

If you have come across illegal or offensive material on the internet via your computer or mobile device, you can report it to the ACMA Hotline.

Reporting child exploitation

If you are concerned about online behaviour that involves the sexual exploitation of a child you can report it to the Australia Federal Police (AFP).

General cybersafety advice and resources

The ACMA’s Cybersafety Contact Centre provides information and advice about cybersafety. The centre also processes orders for free Cybersmart resources designed for teachers, parents, children and library staff. The centre can be contacted on 1800 880 176 or via email at cybersmart@acma.gov.au.

Resources are also available online via our Online resource centre.

Cybersafety help button

The Cybersafety Help Button provides internet users, particularly children and young people, with easy online access to cybersafety information and assistance available in Australia.

The help button is a free application that is easily downloaded onto personal computers, mobile devices and school and library networks.