Cybersmart contacts
Visit the links below to access a wealth of practical information, helpful advice and useful contacts from national and international online safety contacts and other allied organisations.
Information and advice about cybersafety
Australian Communications and Media Authority
Visit: www.acma.gov.au
Cybersafety Contact Centre
Tel: 1800 880 176
Email: cybersafety@acma.gov.au
SpamMatters
To make a complaint about spam email, IM, SMS and MMS messages.
Tel: 1300 855 180
Visit: www.acma.gov.au/spam
Do Not Call Register
To list your phone number and reduce telemarketing calls.
Tel: 1300 792 958
Visit: www.donotcall.gov.au
Prohibited online contents hotline
To report internet content that you suspect may be prohibited.
Visit: www.acma.gov.au/hotline
SCAMwatch
Recognise, report and protect yourself from scams.
Tel: 1300 302 502
Visit: www.scamwatch.gov.au
Australian Competition and Consumer Commission
Know your rights online or make a complaint.
Tel: 1300 302 502
Visit: www.accc.gov.au
Internet Industry Association Security Portal
News and information from the industry on internet security.
Tel: 02 6232 6900
Email: info@iia.net.au
Visit: www.security.iia.net.au
Federal Privacy Commissioner
Information about protecting your personal information.
Tel: 1300 363 992
Visit: www.privacy.gov.au
The Department of Broadband, Communications and the Digital Economy
Information about the Australian Government’s Cyber-safety Plan and e-Security.
Tel: 02 6271 1000
Visit: www.dbcde.gov.au
The Department of Education, Employment and Workplace Relations
Information about the Australian Government’s Digital Education Revolution.
Visit: www.deewr.gov.au
The Classification website
Information about the national classification scheme for films, computer games and publications.
Visit: www.oflc.gov.au
CommLaw
For information about Australian law and how it relates to the internet.
Visit: www.comlaw.gov.au
Talk to someone
Kids Helpline
Telephone and online counselling for Australian children and young people.
Tel: 1800 55 1800
Visit: www.kidshelp.com.au
Reach Out
Information and support for young people to help them through tough times.
Visit: www.reachout.com.au
Email: info@reachoout.com.au
Beyond Blue
Information for Australians about depression.
Visit: www.beyondblue.org.au
Life Line
Telephone counselling service and online advice and support—24 hours.
Tel: 13 11 14
Visit: www.lifeline.com.au
Report a crime
Crime Stoppers
Report crime.
Tel: 1800 333 000
Australian Federal Police—High Tech Crime Centre
Combatting serious and complex high tech crimes.
Visit: www.ahtcc.gov.au
AFP Child Protection Operations Team—Online Child Sex Exploitation
Report concerns about inappropriate online behaviour toward children.
Visit: www.afp.gov.au/online_forms/ocset_form.html
Links to online safety information
General online safety advice
ThinkUKnow
An internet safety program run by the AFP and Microsoft and supported by ACMA.
Visit: www.thinkuknow.org.au
Netsafe New Zealand
Cybersafety education for children, parents, schools, community organisations and businesses.
Visit: www.netsafe.org.nz
Childnet International
International non-profit organisation providing internet safety projects, news and advice.
Visit: www.childnet-int.org
Kidsmart UK
Smart rules and advice for kids about internet use.
Visit: www.kidsmart.org.uk
Virtual Global Taskforce
Law enforcement agencies around the world working together to fight online child abuse.
Visit: www.virtualglobaltaskforce.com
Netsmartz workshop
An interactive, educational safety resource from the National Centre for Missing and Exploited Children, USA.
Visit: www.netsmartz.org
The Alannah and Madeline Foundation
The Alannah and Madeline Foundation's Cybersafety and Wellbeing Initiative aims to make cybersafety a normal part of every young person's life.
Visit: www.amf.org.au/Cybersafety/#Section2
Cyberbullying
Bullying No Way
Information and resources to tackle bullying in schools.
Visit: www.bullyingnoway.com.au
Alannah and Madeline Foundation - National Centre Against Bullying
News, information and resources to combat bullying.
Visit: www.ncab.org.au
Digizen.Org
Advice about cyberbullying and social networking sites.
Visit: www.digizen.org
Mobile phones and safe chat
Str8TLK
Information on mobile phones for young people by the Australian Mobile Telecommunications Association.
Visit: www.str8tlk.amta.org.au
ChatDanger.Com
Advice about online and mobile chat and interactive services.
Visit: www.chatdanger.com
Internet security
Stay Smart Online
Advice on smart online habits including shopping, socialising and banking.
Visit: www.staysmartonline.gov.au
Sorted
Advice and information on computer security issues for young people by young people.
Visit: www.childnet-int.org/sorted
Additional information for parents and teachers
Know IT all
Advice and resources for parents and teachers on internet safety.
Visit: www.childnet-int.org/kia
Young People, Music and the Internet
Advice on the legal and security issues surrounding digital music for parents and teachers.
Visit: http://www.childnet-int.org/music/index.html
Parent’s Centre
UK Government site for information, support and advice on issues including cybersafety.
Visit: www.parentscentre.gov.uk
Media Awareness Network
Canadian not-for-profit organisation that promotes critical thinking in young people about the media.
Visit: www.media-awareness.ca/English